Terms of service

Company and contact

BNC Consulting B.V.
Haarlem, NL
KVK: 94453047
VAT ID: NL866783210B01

Phone: +31 6 44044025
Email: brian@bncconsulting.co

Agreement

Before starting payment for a workshop, you must actively acknowledge the current Terms of service and Cancellation policy. We record that acknowledgement with the checkout attempt. If you book for someone else, you confirm that you are authorised to provide their details and accept the booking terms.

Accounts

Use an email address you control and keep access to your sign-in method secure. You are responsible for activity on your account and should tell us promptly if you believe it has been used without permission.

Bookings and payment

A place is confirmed only when payment succeeds and Clearstep records the enrollment. A checkout page, pending seat hold, or waitlist entry is not a confirmed booking. Prices and any applicable taxes are shown before you pay.

Workshop changes

We may make reasonable changes to timing, venue, facilitator, examples, or format. If a material change prevents you from attending, we will offer a suitable alternative or apply the cancellation policy.

Participation

Please participate respectfully, follow reasonable venue or online instructions, and avoid sharing confidential, unlawful, or sensitive third-party information with AI tools during exercises. You remain responsible for decisions and work produced using workshop methods.

Materials and intellectual property

Clearstep workshop materials remain the property of Clearstep or their respective owners. Your booking gives you a personal, non-transferable right to use supplied materials in your own work. Do not resell, publish, or distribute them without written permission.

Liability

Workshops provide education and practical guidance, not legal, financial, security, or other regulated professional advice. Nothing in these terms excludes liability that cannot lawfully be excluded. Where permitted, Clearstep is not responsible for indirect loss or decisions made from AI output.

Contact

Questions about these terms can be sent to brian@bncconsulting.co. For a service complaint, follow our complaints procedure.